Privacy Policy


Privacy Policy 


DHIRAVIAM STORE is the licensed owner of the brand dhiraviam.store and the website dhiraviam.store  , This Privacy Policy provides succinctly the manner your data is collected and used by DHIRAVIAM STORE, on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by DHIRAVIAM STORE  in the manner provided in this Privacy Policy respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by DHIRAVIAM STORE on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by DHIRAVIAM STORE  in the manner provided in this Privacy Policy.


 Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.


What information is, or may be, collected form you?


 As part of the registration process on the Site, DHIRAVIAM STORE may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.


 How do we Collect the Information ?


 DHIRAVIAM STORE will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. DHIRAVIAM STORE is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double Click cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.


How is information used ?


 DHIRAVIAM STORE  will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. DHIRAVIAM STORE will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. DHIRAVIAM STORE will use this information to preserve transaction history as governed by existing law or policy. DHIRAVIAM STORE may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. DHIRAVIAM STORE will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of DHIRAVIAM STORE  for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions.


  With whom your information will be shared ?


 DHIRAVIAM STORE will not use your financial information for any purpose other than to complete a transaction with you. DHIRAVIAM STORE does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with DHIRAVIAM STORE’s business associates and partners.


 DHIRAVIAM STORE may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition DHIRAVIAM STORE may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.


  Choice that  are available to you regarding collection, use and distribution of your information ?


To protect against the loss, misuse and alteration of the information under its control, DHIRAVIAM STORE has in place appropriate physical, electronic and managerial procedures. For example, DHIRAVIAM STORE servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you.


 DHIRAVIAM STORE will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that DHIRAVIAM STORE


 will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.


 How can you correct inaccuracies in the information ?


To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: sales@dhiraviam.store 


 Policy updates


DHIRAVIAM STORE  reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.


 Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.


License


DHIRAVIAM STORE grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of dhiraviam.store . This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of dhiraviam.store . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site orof dhiraviam.store and its affiliates without express written consent.


 Account & Registration Obligations


 All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service. 


 Pricing


 All prices and availability of products are subject to change without prior notice by Dhiraviam.store. All the products listed on Dhiraviam.store will be sold at MRP unless otherwise specified. Prices of products sold online may differ from those in retail stores. MRP mentioned is indicative and may differ to the MRP on the product at the time of delivery. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower at the time of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

 Cancellation by Site / Customer

 You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.


Return & Refunds


 We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.