DHIRAVIAM STORE is the licensed
manner your data is collected and used by DHIRAVIAM STORE, on the Site. As a
carefully. By accessing the services provided by the Site you agree to the
collection and use of your data by DHIRAVIAM STORE in the manner provided
succinctly the manner your data is collected and used by DHIRAVIAM STORE on the
Site. As a visitor to the Site/ Customer you are advised to please read the
agree to the collection and use of your data by DHIRAVIAM STORE in the
Services of the Site would be
available to only select geographies in India. Persons who are
"incompetent to contract" within the meaning of the Indian Contract
Act, 1872 including un-discharged insolvents etc. are not eligible to use the
Site. If you are a minor i.e. under the age of 18 years but at least 13 years
of age you may use the Site only under the supervision of a parent or legal
years your parents or legal guardians can transact on behalf of you if they are
registered users. You are prohibited from purchasing any material which is for
adult consumption and the sale of which to minors is prohibited.
What information is, or may be,
collected form you?
As part of the
registration process on the Site, DHIRAVIAM STORE may collect the following
personally identifiable information about you: Name including first and last name,
alternate email address, mobile phone number and contact details, Postal code,
Demographic profile (like your age, gender, occupation, education, address
etc.) and information about the pages on the site you visit/access, the links
you click on the site, the number of times you access the page and any such
How do we Collect the
DHIRAVIAM STORE will
collect personally identifiable information about you only as part of a
voluntary registration process, on-line survey or any combination thereof. The
Site may contain links to other Web sites. DHIRAVIAM STORE is not responsible
for the privacy practices of such Web sites which it does not own, manage or
control. The Site and third-party vendors, including Google, use first-party
cookies (such as the Google Analytics cookie) and third-party cookies (such as
the Double Click cookie) together to inform, optimize, and serve ads based on
someone's past visits to the Site.
How is information used ?
DHIRAVIAM STORE will
use your personal information to provide personalized features to you on the
Site and to provide for promotional offers to you through the Site and other
channels. DHIRAVIAM STORE will also provide this information to its business
associates and partners to get in touch with you when necessary to provide the
services requested by you. DHIRAVIAM STORE will use this information to
preserve transaction history as governed by existing law or policy. DHIRAVIAM
STORE may also use contact information internally to direct its efforts for
product improvement, to contact you as a survey respondent, to notify you if
you win any contest; and to send you promotional materials from its contest
sponsors or advertisers. DHIRAVIAM STORE will also use this information to serve
various promotional and advertising materials to you via display advertisements
through the Google Ad network on third party websites. You can opt out of
Google Analytics for Display Advertising and customize Google Display network
ads using the Ads Preferences Manager. Information about Customers on an
aggregate (excluding any information that may identify you specifically)
covering Customer transaction data and Customer demographic and location data
may be provided to partners of DHIRAVIAM STORE for the purpose of
creating additional features on the website, creating appropriate merchandising
or creating new products and services and conducting marketing research and
statistical analysis of customer behavior and transactions.
With whom your information
will be shared ?
DHIRAVIAM STORE will not
use your financial information for any purpose other than to complete a
transaction with you. DHIRAVIAM STORE does not rent, sell or share your
personal information and will not disclose any of your personally identifiable
information to third parties. In cases where it has your permission to provide
products or services you've requested and such information is necessary to
provide these products or services the information may be shared with DHIRAVIAM
STORE’s business associates and partners.
DHIRAVIAM STORE may,
however, share consumer information on an aggregate with its partners or third
parties where it deems necessary. In addition DHIRAVIAM STORE may use this
information for promotional offers, to help investigate, prevent or take action
regarding unlawful and illegal activities, suspected fraud, potential threat to
to defend against legal claims; special circumstances such as compliance with
subpoenas, court orders, requests/order from legal authorities or law
enforcement agencies requiring such disclosure.
are available to you regarding collection, use and distribution of your
To protect against the loss,
misuse and alteration of the information under its control, DHIRAVIAM STORE has
in place appropriate physical, electronic and managerial procedures. For
example, DHIRAVIAM STORE servers are accessible only to authorized personnel
and your information is shared with employees and authorized personnel on a
need to know basis to complete the transaction and to provide the services
requested by you.
DHIRAVIAM STORE will
endeavor to safeguard the confidentiality of your personally identifiable
information, transmissions made by means of the Internet cannot be made
absolutely secure. By using this site, you agree that DHIRAVIAM STORE
will have no liability
for disclosure of your information due to errors in transmission or
unauthorized acts of third parties.
How can you correct
inaccuracies in the information ?
To correct or update any
information you have provided, the Site allows you to do it online. In the
event of loss of access details you can send an e-mail to:
DHIRAVIAM STORE reserves
the right to change or update this policy at any time. Such changes shall be
effective immediately upon posting to the Site.
Services of the Site would be
available to only select geographies in India. Persons who are "incompetent
to contract" within the meaning of the Indian Contract Act, 1872 including
un-discharged insolvents etc. are not eligible to use the Site. If you are a
minor i.e. under the age of 18 years but at least 13 years of age you may use
the Site only under the supervision of a parent or legal guardian who agrees to
legal guardians can transact on behalf of you if they are registered users. You
are prohibited from purchasing any material which is for adult consumption and
the sale of which to minors is prohibited.
DHIRAVIAM STORE grants you a
limited sub-license to access and make personal use of this site and not to
download (other than page caching) or modify it, or any portion of it, except
with express written consent of dhiraviam.store . This license does not include
any resale or commercial use of this site or its contents; any collection and
use of any product listings, descriptions, or prices; any derivative use of this
site or its contents; any downloading or copying of account information for the
benefit of another merchant; or any use of data mining, robots, or similar data
gathering and extraction tools. This site or any portion of this site may not
be reproduced, duplicated, copied, sold, resold, visited, or otherwise
exploited for any commercial purpose without express written consent of
dhiraviam.store . You may not frame or utilize framing techniques to enclose
any trademark, logo, or other proprietary information (including images, text,
page layout, or form) of the Site orof dhiraviam.store and its affiliates without express written consent.
Account & Registration
All shoppers have to
register and login for placing orders on the Site. You have to keep your
account and registration details current and correct for communications related
to your purchases from the site. By agreeing to the terms and conditions, the
shopper agrees to receive promotional communication and newsletters upon
registration. The customer can opt out either by unsubscribing in "My
Account" or by contacting the customer service.
All prices and availability of products are subject to
change without prior notice by Dhiraviam.store. All the products listed on Dhiraviam.store
will be sold at MRP unless otherwise specified. Prices of products sold online
may differ from those in retail stores. MRP mentioned is indicative and may
differ to the MRP on the product at the time of delivery. The prices mentioned
at the time of ordering will be the prices charged on the date of the delivery.
Although prices of most of the products do not fluctuate on a daily basis but
some of the commodities and fresh food prices do change on a daily basis. In
case the prices are higher or lower at the time of delivery not additional
charges will be collected or refunded as the case may be at the time of the
delivery of the order.
Cancellation by Site /
You as a customer can
cancel your order anytime up to the cut-off time of the slot for which you have
placed an order by calling our customer service. In such a case we will refund
any payments already made by you for the order. If we suspect any fraudulent
transaction by any customer or any transaction which defies the terms & conditions
of using the website, we at our sole discretion could cancel such orders. We
will maintain a negative list of all fraudulent transactions and customers and
would deny access to them or cancel any orders placed by them.
Return & Refunds
We have a "no
questions asked return and refund policy" which entitles all our members
to return the product at the time of delivery if due to some reason they are
not satisfied with the quality or freshness of the product. We will take the
returned product back with us and issue a credit note for the value of the
return products which will be credited to your account on the Site. This can be
used to pay your subsequent shopping bills.